Its not that. It’s people taking some payment for having to do the store’s job for them.

My wife and I cared for her grandmother in her final years. This old woman learned to hand the phone to me when it was a scammer because I’d hassle them with whatever persona I wanted to use that day. I’m no Kitboga but she thought it was funny. And nobody got any money from her.

It seemed like they would try to get some small amount from her at first - like $250. She got caught out by it once, where she paid them the small amount, then they would come back “needing” a larger (five-figure) amount.

I remember when I first applied for a job in a fabrication/machine shop. One of the questions in the interview was “Do you know how to read a tape measure‽” followed by “demonstrate that you can use a tape measure” along with some other fun ones like “what is the difference between these two pieces of material” (one was aluminum, the other stainless) and other such things. I remember being surprised/disappointed that there were grown people who couldn’t read a tape measure.

I’ve worked in machine shops and drafting offices for years now, and I’m no longer surprised by people who can’t use basic measuring tools. Still disappointed though.